Team Management
Manage support agents and team members
Online Now
3
Busy
1
Avg CSAT
4.6
Tickets Today
172
| Team Member | Role | Department | Status | Today | CSAT | Actions |
|---|---|---|---|---|---|---|
MK Mohammed Khan mohammed.khan@efoodi.com | Supervisor | Support | Online Jan 16, 2024 | 38/45 | 4.8 | |
SA Sara Ali sara.ali@efoodi.com | Agent | Support | Busy Jan 16, 2024 | 28/32 | 4.6 | |
AO Ahmed Omar ahmed.omar@efoodi.com | Agent | Operations | Online Jan 16, 2024 | 25/28 | 4.7 | |
LH Layla Hassan layla.hassan@efoodi.com | Specialist | Quality | Away Jan 16, 2024 | 15/15 | 4.9 | |
YI Yusuf Ibrahim yusuf.ibrahim@efoodi.com | Agent | Dispatch | Online Jan 16, 2024 | 48/52 | 4.5 | |
NA Noor Ahmed noor.ahmed@efoodi.com | Agent | Support | Offline Jan 16, 2024 | 0/0 | 4.4 |